Cancellation/Refund Policy

This Cancellation/Refund Policy (“Policy”) outlines the terms and conditions regarding cancellation and refunds for services provided by DigitalMuf through the website https://digitalmuf.com/

  1. Cancellation:

    • You may cancel your renewal of service at any time by contacting us through the appropriate channels provided on the Website or by emailing us directly at contact@digitalmuf.com.
    • Once you have requested cancellation, we will process your request as soon as possible. Please note that cancellation requests received after work have already commenced are not be eligible for a refund.

  1. Refunds:

    • We offer a 3-day refund policy for certain specific services (Social Media Marketing & Facebook Ads). If you are not satisfied with the service provided and wish to request a refund, you must do so within 3 days of the first service delivery date.
    • Refund requests must be made through the appropriate channels provided on the Website or by emailing us directly at contact@digitalmuf.com. Please include your order details and the reason for the refund request.
    • Refunds will be processed within 15 days timeframe after the request is received. The refund amount may be subject to deductions for any work already completed or expenses incurred by DigitalMuf.
    • Refunds will be issued to the original method of payment used for the purchase.

  1. Exceptions:

    • Certain services may be non-refundable or have different refund policies. Any such exceptions will be clearly stated at the time of purchase or in the service agreement.
    • Refunds may not be available for services that have been customized or tailored to your specific requirements, or for services that have already been completed.

  1. Contact Us:

    • If you have any questions or concerns about this Cancellation/Refund Policy, please contact us at contact@digitalmuf.com or reach us over phone at 7478352423

By using the Website or Services, you acknowledge that you have read, understood, and agree to be bound by this Cancellation/Refund Policy. If you do not agree to this Policy, please do not use the Website or Services. We reserve the right to update or modify this Policy at any time without prior notice.